Travel Insurance
Complete Protection
Holidays matter, and so does knowing you're covered if something goes wrong. That's harder if you have a pre-existing medical condition to declare.
We work with Just Travel Cover and a panel of insurers, many with no age limit, and all of whom consider pre-existing medical conditions. Whether it's a week in the sun or a round the world cruise, we'll help you find cover that fits.
Terms, conditions and exclusions apply. All quotes are subject to underwriting terms and acceptance criteria.
Don't worry about covering the cost of emergency treatment whilst you're away.
Declare your medical history and get a price that takes it into account.
Cover for prepaid travel and accommodation you can't get back if you have to cancel.
Cover for your luggage, personal money and travel documents.
Emergency transport and repatriation if you're taken ill or injured abroad.
Bronze, Silver and Gold options, on single trip or annual multi-trip policies.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Get in contact with on of our UK based customer service advisors.
Customer service is our priority.
Compare travel insurance built around your needs
Holidays matter, and so does knowing you're covered if something goes wrong. That's harder if you have a pre-existing medical condition to declare.
We work with a panel of insurers, many with no age limit, and all of whom consider pre-existing medical conditions. Whether it's a week in the sun or a round the world cruise, we'll help you find cover that fits.
Single Trip
Cover for one holiday, from the day you book to the day you get home. Cancellation cover starts as soon as you buy, so it's worth sorting your insurance at the same time as your flights.
Annual Multi-Trip
If you're travelling more than once or twice a year, one annual policy usually works out cheaper than buying cover each time. Trip length limits apply, so check the policy suits your longest trip.
Cruise Cover
Cruise holidays bring their own risks, from missed ports to cabin confinement. Cruise cover is available as an add-on, with pre-existing medical conditions considered.
Pre-Existing Medical Conditions
You can compare cover from insurers who take your medical history into account. Declaring a condition up front means you know where you stand before you travel.
Why Mark Bates Ltd?
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
We put our customers at the heart of everything we do. With a 5-star Trustpilot rating, we’re committed to delivering on our promises and building long-term loyalty through service that exceeds expectations.
We foster a supportive and positive working environment where every individual is valued. By recognising strengths, understanding challenges, and investing in training and development, we help our team thrive.
We believe insurance should work better. That’s why we design innovative, accessible products with real value—always with the customer’s best interests in mind.
Mark Bates Ltd has partnered with Just Travel Cover to help customers find travel insurance, including cover for many pre-existing medical conditions.
Just Travel Cover is listed on the MoneyHelper Travel Insurance Directory and the BIBA Travel Medical Directory. Both directories list FCA-regulated providers with experience in arranging cover for people with medical conditions.
If you have a serious or complex medical condition, have been declined cover, been offered cover that excludes your condition, or found the price particularly high, you may want to look at other providers on those directories. They're free to use, though being listed doesn't guarantee a provider can offer you cover.
MoneyHelper Travel Insurance Directory: https://www.moneyhelper.org.uk/en/everyday-money/insurance/travel-insurance-directory?source=mas
BIBA Travel Medical Directory: https://www.biba.org.uk/find-insurance/travel-medical-conditions/ or call 0370 950 1790
