Powerchair Insurance

Protect your powered wheelchair with Mark Bates Ltd. Our powered wheelchair insurance covers accidental damage, punctures and a breakdown service.
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Or call 01476 512190
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Comprehensive Cover for Your Powered Wheelchair

For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.

Find out more here

Public Liability

Covering claims against you if you have accidentally injured someone or damaged their property.

24/7 National Breakdown Recovery

Our Mobility Scooter Insurance includes 24hour breakdown recovery as standard to get you and your equipment back home safely.

Accidental Damage

Get your equipment repaired following an accident, theft or vandalism so you will be up and about in no time.

Temporary Hire

You'll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.

Worldwide Travel

See more of the world with ease, because you can take your own equipment with you while you travel.

Puncture Cover

Upgrade your Mobility Scooter Insurance to our Plus policy to be covered for punctures to your tyres.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Welcome To The Premier Club

As a very special thank you, all of our policy holders receive free access to the Premier Club Rewards, meaning huge savings on the biggest brands both on the high street and online as well as some great days out.

Jennifer Betteridge
No problems at all very easy to arrange and all done at the same time as purchasing the item.
Sep 9, 2026
Brenda
Helpful staff speaking in plain English and not gobbledegoop. Very reasonable cost as well.
Sep 8, 2026
Linda connor
I was sent a text straight away before I got my policy which I thought was very good soon after I got all my documents very good service hope it’s the same if I ever have to claim although I’m sure it will be
Sep 8, 2026
Julie wilkinson
Lovey new tattoo
Sep 8, 2026
customer
When I can't get home you're there to help with people that are so friendly and so glad to go the extra mile to make sure I'm safe like having a second family, I've been with you a long time and I hope a lot longer thanks for being there, thanks for everything.
Sep 8, 2026
mrs wilcox
straight forward no probs brill
Sep 8, 2026
CHRISTINE
Very efficient and professional my experience with company has always been excellent service with no hassle.
Sep 8, 2026
Sheree Sanger
Good company great communication always
Sep 8, 2026
Karan
Easy to sort out our Insurance.
Sep 8, 2026
Anne
They remind you when premium is due. Staff very polite. Very effective organisation in my opinion. Price has stayed same for a few years. Which is excellent.
Sep 8, 2026
Sheila+Cogman
Your insurance for my mobility scooter is very clear and comprehensive. It's easy to understand, keep up the good work.
Sep 8, 2026
Steven Smith
Excellent communication and help with setting up, great price and great service
Sep 8, 2026
Mrs Pat Brennan
Very professional and knowledgeable did not pressure us very friendly and helpful chap would highly recommend him to anyone
Sep 8, 2026
Mr Barry Ridley
User friendly, smooth online process.
Sep 8, 2026
MSDIANAFOXCROFT
Service the Staff and the Price
Sep 8, 2026
Robert Orr
Easy to work with.
Sep 8, 2026
Julie
Had trouble with my bank which made my payment late one email to you got everything sorted out very quickly
Sep 8, 2026
ZAINAB NIGOUMI
Easy to renew. Good value. Reassuring.
Sep 8, 2026
Mrs Sandra Freeman
Mark very helpful and reassuring , well mannered.
Sep 8, 2026
Gail Louw
I was switching from different insurer. My questions were dealt with by a knowledgeable and likeable person on the phone.
Sep 8, 2026

FAQ

No. Free Mobility Scooter Insurance means exactly that, it's completely free with no obligation.

Please note however, if you have already had a free insurance policy on your product you will no longer qualify as this offer is only available once.

You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).

Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).

Our Mobility Scooter Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:

Full Breakdown Recovery - Your cover will be extended to also cover recovery in the event of a puncture of battery failure.

Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to the mobility scooter.

Any Driver - covers any person driving your equipment with your permission.

Alternative Mobility Vehicle - If you have an accident whilst using your mobility scooter and at the same time suffer injury which renders the mobility scooter unsuitable, we will pay the cost of a suitable replacement.

Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.

No, unlike other insurance companies we believe in an 'all in one' encompassing policy and want you to be fully covered in the event of a claim.

Yes, to pay monthly there is a small £10 administration charge which is spread over your monthly instalments.

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.

Although there is no mobility scooter insurance requirement legally, however several institutions highly recommend it.

The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."