Kitchen Appliance Cover

Our domestic appliance insurance covers mechanical and electrical breakdown, accidental damage, and includes call-out, labour, and parts.
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This policy protects homeowners and renters against unexpected repair costs. You can cover up to 10 kitchen appliances on a single plan, keeping your home running smoothly.

Mechanical & Electrical Breakdown

We cover the cost of repairs if your appliance stops working due to an internal fault. Whether it is a washing machine that won't spin or a fridge that won't cool, we cover the call-out, parts, and labour to get it running again.

Accidental Damage

This includes protection against unforeseen mishaps that result in your appliance failing to work. If an accident causes physical damage that stops the machine from functioning, we are here to help fix the problem.

Call-out, Parts & Labour Included

You won't face unexpected bills when things go wrong. Your policy covers the full cost of the engineer's call-out, the labour required to fix the issue, and the replacement parts needed to complete the repair.

Multi-Appliance Cover

Simplify your home protection by covering up to 10 household appliances on a single policy. Instead of juggling multiple warranties for your dishwasher, cooker, and freezer, you can protect them all in one convenient place.

Trusted Repair Network

We get you back to normal quickly by using a network of vetted, professional repair agents. This includes specialists like Whirlpool, Beko, and Service Power, ensuring your repairs are carried out by experts.

UK-Based Claims Team

Our dedicated team is based in the UK to support you when you need it most. From the moment you report a fault, we manage the entire process for you, liaising directly with repairers to ensure a smooth resolution.

Get A Quick Quote

You will need the following information
Number of appliances
Appliance age
Appliance value
Your postcode
110
1
* denotes a mandatory field.
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Why Mark Bates Ltd?

Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.

Customer Excellence

We put our customers at the heart of everything we do. With a 5-star Trustpilot rating, we’re committed to delivering on our promises and building long-term loyalty through service that exceeds expectations.

People-First Culture

We foster a supportive and positive working environment where every individual is valued. By recognising strengths, understanding challenges, and investing in training and development, we help our team thrive.

Be Different

We believe insurance should work better. That’s why we design innovative, accessible products with real value—always with the customer’s best interests in mind.

Jennifer Betteridge
No problems at all very easy to arrange and all done at the same time as purchasing the item.
Sep 9, 2026
Brenda
Helpful staff speaking in plain English and not gobbledegoop. Very reasonable cost as well.
Sep 8, 2026
Linda connor
I was sent a text straight away before I got my policy which I thought was very good soon after I got all my documents very good service hope it’s the same if I ever have to claim although I’m sure it will be
Sep 8, 2026
Julie wilkinson
Lovey new tattoo
Sep 8, 2026
customer
When I can't get home you're there to help with people that are so friendly and so glad to go the extra mile to make sure I'm safe like having a second family, I've been with you a long time and I hope a lot longer thanks for being there, thanks for everything.
Sep 8, 2026
mrs wilcox
straight forward no probs brill
Sep 8, 2026
CHRISTINE
Very efficient and professional my experience with company has always been excellent service with no hassle.
Sep 8, 2026
Sheree Sanger
Good company great communication always
Sep 8, 2026
Karan
Easy to sort out our Insurance.
Sep 8, 2026
Anne
They remind you when premium is due. Staff very polite. Very effective organisation in my opinion. Price has stayed same for a few years. Which is excellent.
Sep 8, 2026
Sheila+Cogman
Your insurance for my mobility scooter is very clear and comprehensive. It's easy to understand, keep up the good work.
Sep 8, 2026
Steven Smith
Excellent communication and help with setting up, great price and great service
Sep 8, 2026
Mrs Pat Brennan
Very professional and knowledgeable did not pressure us very friendly and helpful chap would highly recommend him to anyone
Sep 8, 2026
Mr Barry Ridley
User friendly, smooth online process.
Sep 8, 2026
MSDIANAFOXCROFT
Service the Staff and the Price
Sep 8, 2026
Robert Orr
Easy to work with.
Sep 8, 2026
Julie
Had trouble with my bank which made my payment late one email to you got everything sorted out very quickly
Sep 8, 2026
ZAINAB NIGOUMI
Easy to renew. Good value. Reassuring.
Sep 8, 2026
Mrs Sandra Freeman
Mark very helpful and reassuring , well mannered.
Sep 8, 2026
Gail Louw
I was switching from different insurer. My questions were dealt with by a knowledgeable and likeable person on the phone.
Sep 8, 2026

FAQ

Our policy protects your home appliances against mechanical and electrical breakdown, as well as accidental damage that stops them from working. The cover includes the full cost of call-out charges, labour, and replacement parts. This insurance provides protection for unexpected repair bills when your manufacturer's warranty has expired.

Yes, you can cover between one and ten kitchen appliances on a single breakdown policy. Multi-appliance cover is often more cost-effective than buying individual extended warranties. You can mix and match items, including washing machines, dishwashers, tumble dryers, and fridge freezers.

Yes, appliances must be under ten years old when you first take out the policy. We cannot offer new cover for equipment older than ten years. If an insured item reaches ten years of age during your policy term, it will be flagged and removed at your next renewal.

Prices start from just £8.00 per month for a single appliance. The total cost depends on how many items you insure. For example, covering multiple appliances typically reduces the "per item" cost, offering better value than single-item warranties.

Most standard domestic appliance brands are covered. However, we do not cover Miele appliances, range cookers, or any equipment used for commercial purposes. Additionally, the value of each appliance must be no more than £500, or £1,000 for American Fridge Freezers.

ou can buy this insurance if you are renting, provided you own the appliances. If the white goods belong to your landlord, it is usually their responsibility to insure and repair them. This policy is designed for homeowners and tenants who own their own equipment.

We use a network of vetted, UK-based professional repairers. This includes manufacturer-approved agents and national specialists like Whirlpool, Beko, and Service Power, ensuring your appliance is fixed by a qualified expert.

If your appliance is deemed beyond economical repair (BER), it will be removed from your policy. We focus on delivering reliable repairs to keep your existing machines running for as long as possible.

Domestic appliance breakdown insurance is a policy that covers the cost of repairing or replacing your household appliances if they suffer a mechanical or electrical fault. It protects you from unexpected bills by covering call-out charges, labour, and parts for essential items like washing machines, fridges, and cookers.

es, our policy includes accidental damage cover as standard. This means if you unintentionally damage your appliance in a way that stops it from working—such as snapping a door handle or damaging a seal—we will pay for the repairs.

Yes, all call-out fees, labour costs, and replacement parts are fully included. There are no hidden charges for the engineer’s visit, ensuring you won't face unexpected bills when you make a valid claim.

We cover most major UK brands, but there are a few exceptions. We cannot insure Miele appliances, range cookers, or any equipment used for commercial business purposes. All other standard domestic brands are eligible.