In Home Warranty

For riser chairs, beds, hoists and stairlifts, our in home warranties come with free accidental damage cover that starts from day one
Get a quote
Or call 01476 512190
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21,941 Reviews

For Riser Chairs, Beds, Hoists & Stairlifts

Our policy includes free accidental damage cover that starts from day one.

Mechanical & Electrical Breakdown

No large repair bills here. If your product stops working through no fault of your own.

Full Cost Of Repair

Our policy will cover the the parts, callout and the labour needed to get you going again.

Flexible Payment Terms

Split the cost over the year to make your pennies stretch that little bit further.

New for Old

If your product is less than three years old we’ll replace it with a new one if it is beyond repair.

Hassle Free Claims

No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.

Accidental Damage

Protecting your equipment from day one against user error and incidents out of your control.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Got A Manufacturer Warranty?

You can add accidental damage cover to run alongside your live manufacturer warranty and make sure you're fully protected.

This will cover the full cost of your repair including parts, call out & labour charges.

For more information call us on

01476 512190

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Jennifer Betteridge
No problems at all very easy to arrange and all done at the same time as purchasing the item.
Sep 9, 2026
Brenda
Helpful staff speaking in plain English and not gobbledegoop. Very reasonable cost as well.
Sep 8, 2026
Linda connor
I was sent a text straight away before I got my policy which I thought was very good soon after I got all my documents very good service hope it’s the same if I ever have to claim although I’m sure it will be
Sep 8, 2026
Julie wilkinson
Lovey new tattoo
Sep 8, 2026
customer
When I can't get home you're there to help with people that are so friendly and so glad to go the extra mile to make sure I'm safe like having a second family, I've been with you a long time and I hope a lot longer thanks for being there, thanks for everything.
Sep 8, 2026
mrs wilcox
straight forward no probs brill
Sep 8, 2026
CHRISTINE
Very efficient and professional my experience with company has always been excellent service with no hassle.
Sep 8, 2026
Sheree Sanger
Good company great communication always
Sep 8, 2026
Karan
Easy to sort out our Insurance.
Sep 8, 2026
Anne
They remind you when premium is due. Staff very polite. Very effective organisation in my opinion. Price has stayed same for a few years. Which is excellent.
Sep 8, 2026
Sheila+Cogman
Your insurance for my mobility scooter is very clear and comprehensive. It's easy to understand, keep up the good work.
Sep 8, 2026
Steven Smith
Excellent communication and help with setting up, great price and great service
Sep 8, 2026
Mrs Pat Brennan
Very professional and knowledgeable did not pressure us very friendly and helpful chap would highly recommend him to anyone
Sep 8, 2026
Mr Barry Ridley
User friendly, smooth online process.
Sep 8, 2026
MSDIANAFOXCROFT
Service the Staff and the Price
Sep 8, 2026
Robert Orr
Easy to work with.
Sep 8, 2026
Julie
Had trouble with my bank which made my payment late one email to you got everything sorted out very quickly
Sep 8, 2026
ZAINAB NIGOUMI
Easy to renew. Good value. Reassuring.
Sep 8, 2026
Mrs Sandra Freeman
Mark very helpful and reassuring , well mannered.
Sep 8, 2026
Gail Louw
I was switching from different insurer. My questions were dealt with by a knowledgeable and likeable person on the phone.
Sep 8, 2026

FAQ

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.

Yes, accidental damage is automatically included.

New for old simply means that we will always replace an item as new.

You can pay for your insurance full by credit/debit card, cheque, postal order and BACS transfer. If you would like to pay in monthly instalments you can speak to one of our advisers.