Home Emergency

Put protection in place for help with domestic emergencies
Get a quote
Or call 01476 513781
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21,943 Reviews

You will need to combine this with our Home Insurance for all around protection for your buildings and contents.

Heating System Breakdown

Repair of your boiler or main heating system including parts, call out and labour.

Plumbing and Drainage

A range of covers to keep the water flowing including unblocking frozen pipes and fixing brozen toilet systems.

Power Supply

We’ll get you reconnected as soon as possible if your electricity or gas supply is affected.

Home Security

Doors, locks and windows repaired to make sure your home is secure including repairs needs after a forced entry and loss of keys.

Alternative Accommodation

If it’s unsafe or uncomfortable to stay at home your costs will be reimbursed.

Vermin infestation

Removal of vermin infesting your home by trained prefessionals.

Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Mr Murtadha Sayed
Easy to find help over the phone and quick
Sep 9, 2026
P mann
I have not used any of your services yet
Sep 9, 2026
Jennifer Betteridge
No problems at all very easy to arrange and all done at the same time as purchasing the item.
Sep 9, 2026
Brenda
Helpful staff speaking in plain English and not gobbledegoop. Very reasonable cost as well.
Sep 8, 2026
Linda connor
I was sent a text straight away before I got my policy which I thought was very good soon after I got all my documents very good service hope it’s the same if I ever have to claim although I’m sure it will be
Sep 8, 2026
Julie wilkinson
Lovey new tattoo
Sep 8, 2026
customer
When I can't get home you're there to help with people that are so friendly and so glad to go the extra mile to make sure I'm safe like having a second family, I've been with you a long time and I hope a lot longer thanks for being there, thanks for everything.
Sep 8, 2026
mrs wilcox
straight forward no probs brill
Sep 8, 2026
CHRISTINE
Very efficient and professional my experience with company has always been excellent service with no hassle.
Sep 8, 2026
Sheree Sanger
Good company great communication always
Sep 8, 2026
Karan
Easy to sort out our Insurance.
Sep 8, 2026
Anne
They remind you when premium is due. Staff very polite. Very effective organisation in my opinion. Price has stayed same for a few years. Which is excellent.
Sep 8, 2026
Sheila+Cogman
Your insurance for my mobility scooter is very clear and comprehensive. It's easy to understand, keep up the good work.
Sep 8, 2026
Steven Smith
Excellent communication and help with setting up, great price and great service
Sep 8, 2026
Mrs Pat Brennan
Very professional and knowledgeable did not pressure us very friendly and helpful chap would highly recommend him to anyone
Sep 8, 2026
Mr Barry Ridley
User friendly, smooth online process.
Sep 8, 2026
MSDIANAFOXCROFT
Service the Staff and the Price
Sep 8, 2026
Robert Orr
Easy to work with.
Sep 8, 2026
Julie
Had trouble with my bank which made my payment late one email to you got everything sorted out very quickly
Sep 8, 2026
ZAINAB NIGOUMI
Easy to renew. Good value. Reassuring.
Sep 8, 2026